Contact information

Contact Information

Store: LoveOrnaments.com

For product questions, order assistance, shipping inquiries, or return inquiries, please email Peter@bchomedecorgifts.com.

If your inquiry concerns an existing order, please include your order number. For product questions, include the item name or product link. For damaged, defective, or incorrect items, include photos of the item and packaging.

Delivery and shipping

Orders ship from China. Estimated delivery is 15–20 days after ordering. Free standard shipping to the United States applies to orders of USD 90 or more. See our shipping policy for shipping charges and details.

Returns and refunds

You may request a return for eligible items within 30 days after delivery. Please contact us before sending anything back. See our returns and refunds policy for eligibility, return shipping costs, and instructions.

You can also use our contact form to ask a question.